Frequently asked questions
Every assignment has its own context, but these answers explain how EMYSTI handles the questions we hear most often. For a specific date or sensitive setting, send a short inquiry and we will review the actual conditions.
Frequently asked questions
A useful first inquiry includes the service area, languages, date, time, city or remote platform, participant roles and a short description of the purpose. This is enough for us to assess the assignment without asking for unnecessary information.
EMYSTI confirms the work scope, assigned interpreter and payment terms, then coordinates the agreed preparation and service. Please tell the project team promptly if the date, hours, location, participants or purpose changes materially.
Interpretation supports faithful communication; it does not replace medical, legal, financial or other regulated advice. Begin with minimal data. We will explain the next appropriate sharing step if documents are genuinely needed.
Frequently asked questions
Yes. You may request Christine Lee, but her personal interpreting is confirmed only after EMYSTI reviews the assignment and her availability. Her rate is ¥13,500 per hour, tax included, when she personally interprets.
Yes. EMYSTI can match another professional interpreter based on the language direction, field, location, schedule and working format. Christine still reviews the assignment and remains involved in professional preparation. The standard rate is ¥12,000 per interpreter hour, tax included.
The minimum is one hour. Time after the first hour is billed in 15-minute increments. Travel, specialist preparation, equipment and out-of-hours requirements are quoted when they apply.
When appropriate, EMYSTI may arrange an online introduction of up to 15 minutes before confirmation to check communication fit and practical expectations.
No. Start with the minimum scheduling and subject information. If a document is genuinely required, EMYSTI will explain why it is needed and how to share it securely.
Yes, subject to separate review and quotation. Formal simultaneous work is not sold at the base single-interpreter hourly rate because team size, audio, venue, equipment, preparation and schedule must be assessed.
Yes. EMYSTI can review remote or telephone interpreting needs, including language direction, platform, participant access, timing and technical preparation.
Tell the EMYSTI team as early as possible. The final quote and confirmed order state the applicable change, travel, preparation and cancellation conditions. Charges are based on the time and work actually reserved for the assignment.
Complimentary 15-minute project consultation
A short brief is usually enough for us to give a useful next step without asking you to disclose sensitive details prematurely.