EMYSTI INTERPRETINGCHRISTINE LEE · FOUNDER & CHIEF INTERPRETER

Frequently asked questions

What clients usually ask before booking an interpreter in Japan.

Every job is different, but these answers cover the questions we hear most. For a specific date or a sensitive situation, send us a short inquiry and we will look at your actual conditions.

  • EMYSTI handles booking and choosing the interpreter
  • A yen quote before you confirm
  • We ask for as little personal information as possible

Frequently asked questions

Good to know

01

Before you ask

A helpful first message includes the field, languages, date, time, city or online platform, who will attend and a short description of the purpose. That is enough for us to look at the job without asking for more than we need.

02

After you accept a quote

EMYSTI confirms the scope, the interpreter and the payment terms, then arranges the agreed preparation and the day itself. Please tell us quickly if the date, hours, place, participants or purpose change a lot.

03

Personal, medical and confidential situations

Interpreting helps people understand each other; it does not replace medical, legal, financial or other professional advice. Start with as little information as possible. If documents are really needed, we will explain the next step.

Frequently asked questions

Questions clients ask before booking

Can I request Christine Lee?

Yes. Whether she can interpret herself is confirmed after we look at the job and her schedule. When she interprets in person, her rate is ¥13,500 per hour (half day 4 hours: ¥54,000; full day 8 hours: ¥108,000), tax included.

Can EMYSTI choose another interpreter?

Yes. We can choose another professional interpreter based on the languages, field, place, schedule and format. Christine still looks at the job and helps with preparation. The standard rate is ¥12,000 per interpreter per hour (half day 4 hours: ¥48,000; full day 8 hours: ¥96,000), tax included.

What is the minimum booking time?

One hour. After that, time is charged in 15-minute steps (half day 4 hours: about ¥48,000 / ¥54,000; full day 8 hours: about ¥96,000 / ¥108,000). Travel, specialist preparation, equipment and out-of-hours work are quoted if they apply.

Can I talk to the interpreter briefly first?

If it helps, we can set up an online chat of up to 15 minutes before you confirm, so you can check you are comfortable working together.

Can I send medical records or confidential files with the inquiry form?

No. Start with just the date and the kind of job. If a document is really needed, we will explain why and how to send it safely.

Do you provide formal simultaneous interpreting?

Yes, with a separate quote. It is not charged at the single-interpreter hourly rate, because we have to plan the team size, audio, venue, equipment, preparation and schedule.

Can you do online meetings or phone calls?

Yes. We check the languages, platform, how participants will join, timing and any technical setup.

What if the job changes or is cancelled?

Tell us as early as possible. The final quote and confirmed order set out the change, travel, preparation and cancellation terms. Charges are based on the time and work actually set aside for the job.

Frequently asked questions

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Free 15-minute call

Have a question that depends on your situation?

A short description is usually enough for us to suggest the next step, without you having to share sensitive details too early.

Ask the EMYSTI team